Welcome to New Citizens' Gateway

Supporting refugees and asylum seekers as an independent charity since 2005

 

    

 

 

We Stand with Refugees

 

 

Bridging Communities

We provide support for refugees and asylum seekers across London & beyond. Our name reflects our core vision – to empower refugees to integrate into British life and culture as valued members of society. We envision a compassionate asylum process that treats individuals with the dignity and respect they deserve. 

New Citizens' Gateway aims to accomplish using our holistic model to integrate refugees and asylum seekers into a new society. We use a multifaceted approach, including: advice & information, wellbeing services, and so much more to some of those most vulnerable.

orange logo featuring the letters 'aqs' with the text 'advice quality standard' written underneath, symbolizing quality assurance in advice services

OISC logo with a blue globe and checkmark design, representing immigration services and compliance.

 

London Youth Quality Mark badge, accredited for 2022-25, featuring a star design.

 

 

 

 

 

 

 

A Holistic Approach to Empowering Refugees

New Citizens' Gateway believes in providing comprehensive support that address the unique, multifaceted needs. Our research based “Integrated Holistic Model of Support” is devised by our CEO as part of her Doctorate program in Psychotherapy (2014). This model was developed on Abraham Maslow's five stage model of Hierarchy of Basic Human Needs which aims to acknowledge the whole person and all their physical, social, emotional, and spiritual needs.

About New Citizens' Gateway

 

To see our 5-year strategy (2023-2028), please click here 

 

 

 

 

 

Key Facts and Figures about New Citizens' Gateway

 Three stylized human figures in yellow representing community or teamwork.

 Over 50% of our volunteers and 80% of our staff are from refugee backgrounds

 Two hands shaking, symbolizing partnership and agreement. Business handshake illustration.

Over 6,500 participation 
annually

two overlapping speech bubbles in yellow, symbolizing communication and conversation

Over 21,000 enquiries per
year

 

 

 

 

 

Proud winner of the GSK IMPACT Award

New Citizens' Gateway is delighted to have been recognised for its outstanding work support in improving the quality of life of asylum seekers and refugees with the prestigious 2023 GSK IMPACT Award.

This award recognises excellence in the charity sector, highlighting innovation, management, partnerships and community focus. It's a testament to the incredible dedication of our staff, volunteers, donors and funders who make our vital work possible.

 

Find Out More

 

 

 

 

 

Donate to support New Citizens' Gateway

Our support for refugees and asylum seekers relies on the incredible generosity of supporters like you to empower refugees and asylum seekers as they rebuild their lives. Every donation, big or small, funds our vital programs and makes a real difference in the lives of people who need it most.

Donate  Learn More

 

 

 

 

 

 

A funder asked us if your charity was something that could fly, what would it be and why? We said:

"Our clients live in a hostile environment, our cause is the least popular, and our team deals with hate mail. But we keep going, believing strongly in humanity so if we could fly, we would be a phoenix, we would rise from ashes with every setback and represent renewal, optimism, and resilience.

Like the legendary bird, our charity represents the capacity for transformation and victory over obstacles. It's flight symbolises the liberation and possibilities it offers to those escaping persecution and seeking sanctuary.

It transcends borders, extending a lifeline to the vulnerable and guiding them toward safety, security, and a brighter tomorrow. Just as wings carry the distressed to safety, our charity serves as a beacon of hope, empathy, and unity for vulnerable refugees and asylum seekers."

 

 

 

 

 

Learn more about New Citizens' Gateway's support for refugees

Explore our resources page for more information about New Citizens' Gateway, including job vacancies,

volunteering opportunities and recent reports.